Module 7: Continuous Quality Improvement (CQI) Process in OBE facilitator Notes & Handout

Content for Module 7: Continuous Quality Improvement (CQI) Process in OBE, structured into:

• Facilitator Notes (with slide-wise talking points and facilitation tips)

• Participant Handout (summarized content with space for notes and practical steps)

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📘 Facilitator Notes – Module 7: Continuous Quality Improvement (CQI) Process in OBE

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🎯 Slide: What is Continuous Quality Improvement (CQI)?

• Talking Points:

  • CQI is a systematic approach to improving teaching, learning, and assessment.

  • It is a cyclic process that uses data to identify gaps and implement corrective actions.

  • Ensures sustained enhancement of academic quality and student outcomes.

• Facilitation Tips:

  • Emphasize CQI as a never-ending cycle, not a one-time activity.

  • Use real-life examples such as iterative improvement of course materials or lab infrastructure.

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🎯 Slide: CQI Cycle Steps

• Talking Points:

  • Plan: Identify objectives and establish measurable targets.

  • Do: Implement teaching strategies and assessments.

  • Check: Collect and analyze assessment data (CO, PO attainment).

  • Act: Take corrective and preventive actions based on data.

• Facilitation Tips:

  • Illustrate with the PDCA (Plan-Do-Check-Act) cycle diagram.

  • Highlight the importance of documentation at each stage.

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🎯 Slide: Data Collection and Analysis

• Talking Points:

  • Collect quantitative data (exam results, attainment scores) and qualitative data (feedback).

  • Use statistical tools to identify trends, gaps, and areas needing improvement.

  • Triangulate data from multiple sources for reliability.

• Facilitation Tips:

  • Introduce simple tools like Excel for analysis.

  • Share a sample dashboard or graph showing attainment trends.

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🎯 Slide: Identifying Gaps and Root Cause Analysis

• Talking Points:

  • Compare attainment against targets to spot gaps.

  • Use root cause analysis techniques (e.g., Fishbone diagram, 5 Whys).

  • Prioritize issues based on impact and feasibility.

• Facilitation Tips:

  • Conduct a quick group exercise on root cause analysis.

  • Provide templates for gap analysis documentation.

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🎯 Slide: Planning and Implementing Corrective Actions

• Talking Points:

  • Develop action plans with clear responsibilities and timelines.

  • Actions can include curriculum revision, faculty development, or resource enhancement.

  • Communicate plans to all stakeholders.

• Facilitation Tips:

  • Share sample corrective action plans.

  • Encourage participants to brainstorm potential actions for common problems.

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🎯 Slide: Monitoring and Review

• Talking Points:

  • Monitor the effectiveness of corrective actions in subsequent cycles.

  • Use follow-up assessments and feedback.

  • Document outcomes and lessons learned.

• Facilitation Tips:

  • Show examples of monitoring checklists.

  • Stress the need for transparency and accountability.

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🎯 Slide: CQI Documentation and Reporting

• Talking Points:

  • Maintain records of data analysis, actions taken, and impact.

  • Reporting formats align with accreditation requirements (NBA, NAAC).

  • Helps demonstrate compliance and commitment to quality.

• Facilitation Tips:

  • Present a sample CQI report or SAR excerpt.

  • Discuss best practices for organizing documentation.

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📝 Participant Handout – Module 7: Continuous Quality Improvement (CQI) Process in OBE

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Module 7: Continuous Quality Improvement (CQI) Process

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🔷 What is CQI?

• A cyclical process for improving educational quality.

• Based on data-driven decisions to enhance outcomes.

• Involves planning, implementing, checking, and acting.

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🔷 CQI Cycle (PDCA)

Step	Description
Plan	Set objectives and targets
Do	Implement teaching and assessment activities
Check	Analyze data to evaluate performance
Act	Apply corrective and preventive measures

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🔷 Data Collection & Analysis

• Use exam results, attainment data, feedback forms.

• Apply basic statistical tools (averages, percentages).

• Triangulate data from multiple sources.

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🔷 Identifying Gaps & Root Cause Analysis

Method	Description
Fishbone Diagram	Visualize causes of a problem
5 Whys	Ask “Why?” repeatedly to find root cause

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🔷 Corrective Action Planning

• Define action items with deadlines and responsibilities.

• Possible actions: curriculum updates, faculty training, infrastructure improvement.

• Ensure communication and stakeholder involvement.

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🔷 Monitoring & Review

• Track implementation status and effectiveness.

• Use follow-up data for assessment.

• Document lessons learned.

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🔷 CQI Documentation & Reporting

• Maintain detailed records of all steps.

• Prepare reports for accreditation and internal review.

• Use standard templates for consistency.

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📝 Notes:

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✅ Useful Tools and Templates (available on request):

• CQI Action Plan Template

• Root Cause Analysis Worksheet (Fishbone, 5 Whys)

• CQI Monitoring Checklist

• Sample CQI Report Format (NBA SAR aligned)

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